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Fleet Management Services
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Easy monitoring, maintenance, and debugging of your IoT fleet
The Fleet Management Services is a range of software services that make it significantly easier for you to monitor, maintain, and debug Squid.link gateways and devices across your IoT solution from one central place.
This enables you to always stay on top of potential technical issues that could affect your system's performance as well as considerably reduce maintenance costs for your solution.
The Fleet Management Services give you access to all you need to maintain your IoT fleet more effectively.
An all-in-one service toolbox seamlessly integrated into any platform
The Fleet Management Services are delivered as micro services, running in a docker container to ensure a seamless integration to any platform.
Save time developing your own system
The services ensure easy integration with existing fleet management systems or reduce the time spent designing your own system. They are delivered with a demo user interface, which can be used as a starting point for new implementations.
Reduced cloud storage costs
They are accessed through well-documented REST APIs. Part of the software is executed locally on the Squid.link gateways which reduces the costs for cloud storage.
Main features included
The Fleet Management Services include the following main features that offer various benefits and possibilities for solution providers administering a network of IoT devices:
Software/firmware upgrade
Monitoring
Backup/Restore
Access rights
Provisioning
Remote debug
Software/firmware upgrade
The software upgrade service provides easy access to updating software in your IoT fleet which simplifies and reduces costs for maintenance. Software can be uploaded to one gateway, a group of gateways, or all gateways in the system.
Software updates in the entire network
The software upload services can update software in the entire network, covering:
- Gateway system software
- Gateway applications, templates etc.
- Gateway modems
- Zigbee devices connected to the gateway*
- BLE devices connected to the gateway
*Provided the devices connected use a gateway supported OTA upgrade protocol (all Onics devices and many 3rd party devices).
Monitoring
The monitoring service provides the status of all IoT devices in the network.
Available information includes on- or offline status of a device, the gateway network type, the quality of wireless connection (HAN, LAN, and WAN), the battery status, the software version, if it is mains or battery powered, and the network topology.
Monitoring is available for the gateways and all devices connected via Zigbee, Bluetooth Low Energy, or Wireless M-Bus.
Backup/Restore
The backup/restore service makes it easy to exchange a gateway. The service is very useful in cases where an upgrade of the gateway is needed or in the unlikely event of a defective gateway.
The service is capable of backing up and restoring:
- Gateway configuration
- Gateway data
- Zigbee network*
- Bluetooth Low Energy network*
- Wireless M-Bus network*
- Selected Zigbee devices supporting the Trust Centre Swap Out process.
*Backup/restore may in some cases need device-specific re-activation if an automated process is not supported by the device.
In case of an upgrade from one Squid.link gateway to another, the gateway configuration is automatically re-formatted to the new gateway.
Access rights
The access rights service enables the differentiation of access rights on different levels of the system.
Examples of access rights are:
- System owner: Full access to all gateways and devices
- Section administrator: Full access to all gateways in their section
- Supporter: Limited access to a group of gateways and its devices.
Individuals or groups can also be allowed certain rights, such as monitoring and read-only permissions, and disallowed others, such as activating backup/restore and firmware upgrades.
Delegation
With the delegation service, you can divide the gateways in your solution into subgroups (for instance, one for each of your customers) and assign different managers to these groups.
Keep customer solutions private
This enables you to give your customers access to their gateways within the Fleet Management system while keeping your other customers' solutions private.
Retain control over your solution
As the manager of your main Fleet Management instance, you can delegate the gateways as required and retain control over your solution.
Provisioning
The provisioning service provides an easy way to add gateways and users to your IoT fleet, ensuring secure cloud connectivity between gateways and the cloud. Gateways are provisioned in a secure way using production data that contains a unique certificate per gateway.
This can be done in segments or groups tailored to your business. This way, independent business segments can be organized in groups and securely kept apart with access only to their own IoT system.
Remote debug
Enables fast and secure access to debug data from connected gateways. Support managers can collect logs from gateways, change log settings, reboot, and shut down a system remotely.
For advanced debugging, onsite support managers can enable developers to have remote access (intended only for advanced developers).
Discover how the Fleet Management Services can benefit your IoT solution
Book a personalized demo with one of our software specialist and learn how the Fleet Management Services can help you manage your IoT fleet more efficiently, stay on top of technical issues, and reduce maintenance costs for your solution.
Datasheet
Download datasheet for Fleet Management Services
