How to avoid false smoke alarms and increase customer satisfaction

Most often, smoke alarms are installed in order to protect a building from fire. However, they are not suitable for all parts of a building. Placed in smoky, humid, or dusty areas, smoke alarms can cause false fire alarms, unnecessarily disturb the residents’ life, and in case of frequent false alarms lead to a lower reaction to fire alarms.

To avoid these issues, you can include a Intelligent Heat Alarm in your security, insurtech, or home care solution. The Intelligent Heat Alarm detects rapidly rising as well as absolute heat levels and only alerts your customers if there really is a fire. In case of fire, the Intelligent Heat Alarm alerts the user with a loud alarm sound and a notification via your smart system to ensure that they are aware of the fire immediately – no matter if they are at home or away.

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Prevent false alarms caused by small amounts of smoke

If your customer has a wood-burning oven in their living room or experiences frequent false alarms in their kitchen due to smoke that arises when cooking or roasting a nice meal, an Intelligent Heat Alarm can prevent the false alarms.

With an Intelligent Heat Alarm, you can also enable your customers to correctly detect fires in dusty and humid storage areas like basements or garages. Small particles that float in the air in these environments can trigger false fire alarms when installing smoke alarms.

By reducing false alarms with an Intelligent Heat Alarm, you can increase your customers’ satisfaction with your solution. They won’t be bothered by false alarms and have an overall better experience with the smart system.

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Enable an alarm in the whole house

The Zigbee-based Intelligent Heat Alarm can be interconnected with other intelligent alarms from Onics. In case of a fire, both the Intelligent Smoke Alarms and Intelligent Heat Alarms placed in the home can give a loud alarm sound and make sure that your customers will instantly be alerted in case of fire. Even if the fire starts in the basement and they are sleeping on the top floor.

Get more details on the Intelligent Heat Alarm