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Meet Onics' Customer Support team
Would you climb the mountain of building a support organization from scratch? Our Head of Customer Support, Ramin Hasseli, did exactly that.
Customer Support is where you will find Onics’ technical problem solvers and everyday heroes.
Based in our Norway office in Lillestrøm, Ramin and his team is working on making our customer support better every day.
With a background rooted in operational excellence and people leadership, Ramin ensures that our users get the care and support they deserve, every step of the way.
He is passionate about building scalable systems, strong teams, and delivering world-class support experiences.
Our Customer Support team plays a key role in the ongoing development of Onics. They are closely involved in testing and quality assurance during system updates, ensuring everything works smoothly before new features are released.
3 quick facts about Ramin
- 13 years of experience in support and customer service.
- Has been involved in building Onics' support department from the ground up.
- Watch your back around Ramin – he is famed for being a sneaky prankster who loves a good scare.
If you are looking to collaborate with a company that truly puts customers first, then reach out to us and learn how we can help you succeed with your IoT solution.