Meet the Audio Assistant: Get in contact with people in need

February 29, 2024

Many healthcare systems in Western societies are challenged by a growing number of people with special care needs. IoT technology can help provide safer and more efficient care.

Care solutions can include, for instance, sensors to track a resident's activity in their home or panic buttons to call for help in case of emergencies.

With the Audio Assistant from Onics, care solution providers now have even more possibilities to provide effective care and properly recognize and validate emergencies.

Alarm validation via Alarm Receiving Centers

The Audio Assistant is a two-way-audio device that enables residents to get in contact with people outside their home, for instance an alarm receiving center (ARC). In case an alarm is triggered in the home, the ARC can call the home to validate if an emergency occurred and how urgently help is needed.

This way, the residents can quickly get the help they need and in case of false alarms, care personnel is not alerted unnecessarily.

The Audio Assistant is already integrated and in use with multiple Alarm Receiving Centers and can easily be integrated into any ARC.

The connection between the Audio Assistant and the ARC is established via the Squid.link 2X gateway and a care software module that Onics has developed to facilitate easy connection between the gateway and Alarm Receiving Centers. One gateway can support multiple Audio Assistants.

The gateway can then connect to the ARC either via a cloud or directly via an optional SCAIP module, a standard protocol for the connection to Alarm Receiving Centers (MOQ 5000 devices).

Customized design and features available

The Audio Assistant is available in different design options. The standard design includes a large panic button and two additional multi-purpose buttons. Alternatively, the Audio Assistant can have a custom design, for instance with an additional button or a small panic button.

Other custom features include local voice control which adds a voice-prompt functionality to the Audio Assistant and enables it to give commands in two languages (e.g. “call nurse” or “help me”) or the removal of the battery backup.

Please note: Custom features are subject to a development fee (NRE fee) and a MOQ of 5000 devices.

Are you interested in using the Audio Assistant in your solution? Find more details on the product page or get in touch to discuss your project.

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